EXPERIENCE
Turning Strategy Into Measurable Business Impact
Across every organization I've served, my mission has remained consistent: transform business challenges into growth opportunities through customer-centric strategy, data-driven decision making, and exceptional digital experiences.
VERIZON
Accelerating Enterprise Growth Through Customer Experience
“
Customer experience is often the fastest path to profitable growth”
THE CHALLENGE
Drive sustainable growth for Verizon Home Internet in an increasingly competitive market while improving customer experience and marketing efficiency.
Implemented a data-driven customer experience optimization strategy that connected behavioral insights, real-time triggers, and dynamic creative to deliver the right message at the right moment across the customer journey.
MY APPROACH
THE IMPACT
Drove 80% of annual Home Internet gross adds in just six months
Highest yielding real-time marketing initiative in program history
Reduced Cost Per Lead (CPL) by 23%
Aligning teams around the customer and empowering them with data, clarity, and testing culture creates compounding impact over time.
LEADERSHIP TAKEAWAY
AMAZON WEB SERVICES
Building Global Demand Generation at Scale
Great demand generation isn’t about generating more leads— it’s about generating better ones”
“
Drive global awareness and demand for AWS re:Invent and key 3rd Party Events in a crowded enterprise technology market.
THE CHALLENGE
Developed a full-funnel demand generation engine leveraging data, audience segmentation, and integrated campaign orchestration across owned, earned, and paid channels.
MY APPROACH
THE IMPACT
272% YoY increase in AWS 3rd Party Event landing page traffic
Reduced CPL by 68%
Increased MQL conversion rate by 26%
Supported 33+ global events and partnerships (including Nvidia, Mercado Libre, Apple and others)
Scaling demand generation isn’t about working harder— it’s about building systems, insights, and alignment that create predictable and repeatable results.
LEADERSHIP TAKEAWAY
AFLAC
Leading Enterprise Digital Transformation
Digital transformation succeeds when technology improves the customer experience”
“
Modernize Aflac’s digital presence to improve customer experience, increase engagement, and drive business growth.
THE CHALLENGE
Led the redesign of the Aflac website and helped launch the company’s first successful D2C channel, focusing on UX, data-driven personalization, and integrated digital marketing.
MY APPROACH
THE IMPACT
Delivered $70M+ incremental annual revenue
Reduced overall CPL by 45% with the B2C channel experiencing an 82% decrease in CPL
Achieved 94% brand awareness
Launched Aflac’s first successful D2C channel
Transformation is about people as much as process—empowering teams and championing change drives lasting results.
LEADERSHIP TAKEAWAY
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Get a complete overview of my experience, leadership, and the measurable impact I deliver.
01
15+ Years of Leadership
Leading marketing and growth teams at global brands.
02
Proven Impact
Delivering measurable business results across industries
03
Strategic & Hands-On
Bringing vision, execution, and optimization together to drive growth.
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Have a Growth Challenge We Can Solve Together?
Whether you need a strategic partner, leadership advice, or help scaling marketing performance, I’d love to hear from you.